sb789 Privacy Policy — Your Data Rights Explained

🗓️ Last updated: January 2026

Overview

Introduction — Who We Are and What This Policy Covers

sb789 ("sb789", "we", "us", "our") operates the online casino and sports betting platform accessible at https://sb789.pro and its associated mobile interfaces (collectively the "Platform"). This Privacy Policy ("Policy") describes how sb789 collects, uses, stores, shares, and protects personal data relating to individuals who visit, register with, or otherwise use the Platform ("you", "your", "Player").

By registering an account or continuing to use the Platform, you acknowledge that you have read this Policy and agree to the collection and use of your personal data as described herein. If you do not agree, please do not use the Platform. This Policy should be read alongside our Terms and Conditions, which together govern your relationship with sb789.

Data Controller: sb789 is the data controller for personal data processed through the Platform. For any privacy-related queries or to exercise your data rights, contact our support team at [email protected].

Data Collection

What Personal Data We Collect

sb789 collects personal data in the following categories. We collect only the data that is necessary for the purposes described in this Policy. Providing inaccurate or false data is a breach of our Terms and Conditions.

1
Identity Data: Full name, date of birth, gender, and any government-issued identification number provided during KYC verification (such as a National ID or passport number).
2
Contact Data: Mobile phone number, email address (if provided), and city or district of residence. We use this data to communicate with you about your account, transactions, and promotions.
3
Financial Data: Transaction history including deposit amounts, withdrawal requests, payment method identifiers (such as your bKash or Nagad wallet number), and account balance history. We do not store full bank card numbers on our servers.
4
Technical Data: IP address, device type, operating system, browser version, session duration, pages visited, game activity logs, and cookies or similar tracking identifiers. This data is collected automatically when you use the Platform.
5
Responsible Gaming Data: Any deposit limits, loss limits, session time limits, self-exclusion requests, or responsible gaming preferences you have set within your account settings. This data is used exclusively to enforce your chosen protections.

Data Use

How sb789 Uses Your Personal Data

We use the personal data we collect for the following purposes. We will not use your data in ways that are incompatible with the purposes stated below without first notifying you and, where required, obtaining your consent.

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Platform Delivery

To operate your account, process bets, credit winnings, and deliver the full range of casino and sports betting services.

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Security & Fraud Prevention

To verify your identity, detect suspicious activity, prevent fraud, enforce our Terms, and comply with anti-money laundering (AML) obligations.

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Payment Processing

To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer, and to maintain accurate financial records.

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Analytics & Improvement

To analyse Platform usage, improve our game selection and user experience, and diagnose technical issues.

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Responsible Gaming

To enforce self-exclusion periods, deposit limits, and other responsible gaming measures you have set, and to identify players who may need support.

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Promotions & Communications

To send you relevant bonus offers, platform updates, and service notifications via SMS. You may opt out of marketing messages at any time by contacting support.

Legal Basis

Legal Basis for Processing Your Personal Data

sb789 processes your personal data on one or more of the following legal grounds. Where more than one ground applies to a specific processing activity, we have indicated the primary applicable ground below.

1
Contractual Necessity: Processing necessary to perform the contract between you and sb789 — for example, operating your account, processing bets, and handling deposits and withdrawals.
2
Legal Obligation: Processing necessary for sb789 to comply with its AML, KYC, and other applicable legal and regulatory obligations, including retaining transaction records as required.
3
Legitimate Interests: Processing carried out for sb789's legitimate business interests, including fraud prevention, platform security, improving the player experience, and ensuring fair play — provided those interests are not overridden by your rights.
4
Consent: Processing based on your explicit consent, for example when you opt in to receive promotional communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Data Sharing

sb789 does not sell your personal data to third parties. We may share your data with the following categories of recipients where necessary and proportionate to fulfil the purposes described in this Policy.

1
Payment Processors: bKash, Nagad, Rocket, Upay, and banking partners receive the minimum financial data required to process your transactions. These partners operate under their own privacy policies and are bound by data confidentiality obligations.
2
Game Providers: Third-party game studios such as Pragmatic Play, Evolution Gaming, and Spribe may receive your player ID and session token to deliver their games through the Platform. They do not receive your full identity or financial data.
3
Regulatory and Law Enforcement: Where required by applicable law or court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other illegal activity, we may disclose your data to relevant authorities.
4
Technology Service Providers: Hosting providers, cybersecurity firms, and analytics partners who assist in operating and securing the Platform. All such providers are bound by contractual data processing agreements and may not use your data for their own purposes.

No Sale of Data: sb789 strictly prohibits the sale, rental, or commercial exchange of personal player data with any unaffiliated third party for marketing or advertising purposes.

Cookies

sb789 uses cookies and similar technologies to provide a functional, secure, and personalised Platform experience. The table below summarises the categories of cookies we use.

Cookie Type	Purpose	Duration
Essential	Required for login sessions, security tokens, and core Platform functionality. Cannot be disabled.	Session / up to 30 days
Functional	Remembers your language preference, game history, and responsible gaming settings across visits.	Up to 12 months
Analytics	Tracks aggregated, anonymised usage patterns to help us improve Platform performance and content.	Up to 24 months
Security	Detects suspicious login attempts, bot activity, and anomalous session behaviour to protect your account.	Session / up to 90 days

Most mobile browsers allow you to manage cookie preferences through your device settings. Please note that disabling essential cookies may prevent you from accessing your account or using core Platform features.

Data Retention

How Long We Keep Your Personal Data

sb789 retains your personal data only for as long as is necessary to fulfil the purposes set out in this Policy, or as required by applicable law. The retention periods we apply are as follows: account data and transaction records are retained for a minimum of five years from the date of account closure, in accordance with applicable AML and financial record-keeping obligations. Game activity logs are retained for two years. Responsible gaming records, including self-exclusion history, are retained for five years to prevent circumvention.

When the applicable retention period expires, sb789 will securely delete or anonymise your personal data so that it can no longer be associated with you. Where deletion is technically impractical in the short term (for example, data held in automated backups), the data will be isolated from further active processing and deleted at the next scheduled purge cycle.

Your Rights

Your Data Rights and How to Exercise Them

You have the following rights in relation to your personal data held by sb789. To exercise any of these rights, please contact our support team at [email protected]. We will respond to verified requests within 30 days.

1
Right of Access: You may request a copy of the personal data sb789 holds about you, together with information on how it is being processed.
2
Right to Rectification: You may ask us to correct inaccurate or incomplete personal data held about you. Some corrections (such as name changes) may require supporting documentation.
3
Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Requests to erase data that we are legally required to retain will be refused with explanation.
4
Right to Restrict Processing: You may ask us to pause processing of your data in certain circumstances, for example while the accuracy of the data is being contested or while an objection to legitimate-interests processing is being assessed.
5
Right to Object: You may object to processing carried out on the basis of legitimate interests, including profiling for marketing purposes. We will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests.

To exercise any of the above rights, contact our support team with your registered mobile number and a description of your request. We may need to verify your identity before processing the request. There is no fee for exercising your rights, though we may charge a reasonable administrative fee for manifestly unfounded or excessive requests.

Security

How We Protect Your Personal Data

sb789 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive data at rest, role-based access controls limiting staff access to personal data on a need-to-know basis, regular security audits and vulnerability assessments, and multi-factor authentication for administrative access to our systems.

While sb789 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, sb789 will notify you without undue delay and will take all appropriate remediation steps. You can help keep your account secure by using a strong password, not sharing your credentials, and reporting any suspected unauthorised access to our support team immediately.

Minors

Children and Minors — Our Strict 21+ Policy

sb789 strictly prohibits use of the Platform by anyone under 21 years of age. We do not knowingly collect personal data from individuals under 21. If you are a parent or guardian and believe your child has registered an account or provided personal data to sb789, please contact our support team immediately at [email protected]. Upon verification, we will promptly close the account and delete all associated personal data. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online betting and casino platforms.

Policy Updates

Changes to This Privacy Policy

sb789 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, we will notify registered players via SMS or email and update the Last updated date at the top of this page. We encourage you to review this Policy periodically.

Continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with a material change, you must stop using the Platform and may close your account by contacting our support team. We will never retroactively change how we process data already collected without giving you the opportunity to object.

Contact

Contact Us About Your Privacy

If you have any questions, concerns, or complaints about this Privacy Policy or the way sb789 processes your personal data, please contact our dedicated support team. We are available 24 hours a day, 7 days a week, and aim to respond to all privacy-related enquiries within 48 hours.

Email: [email protected]

sb789 Privacy Policy — How We Handle Your Personal Data